COURTSEE PRIVACY POLICY
Effective 1st April 2026
CourtSee (“CourtSee”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of its users. This Privacy Policy explains how we collect, use, process, store, and protect personal information when you access or use our services, including our website, applications, and on-court recording systems (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
In the course of providing the Services, CourtSee collects and processes various categories of personal data.
When you create an account, we may collect your name, email address, username, and password. This information is necessary to establish and manage your account and to provide access to the Services.
We also collect information regarding your use of the platform, including interactions with features, pages visited, preferences, and access times. This data helps us understand user behavior and improve the Services' functionality and performance.
In addition, we may collect technical information about the devices used to access the Services, including IP address, browser type, operating system, and device identifiers. This information is used to ensure compatibility, security, and optimal performance.
As a core feature of the platform, CourtSee collects and processes video and audio recordings generated through its on-court camera systems. These recordings may contain identifiable images and voices of individuals who participated in or were present during the sessions.
2. PURPOSES OF PROCESSING
CourtSee processes personal data for the purpose of providing, maintaining, and improving its Services.
This includes managing user accounts, enabling the recording, storage, playback, and analysis of match content, and delivering technical support. Personal data is also used to enhance the user experience, develop new features, and conduct internal analytics and performance evaluations.
CourtSee may use personal data to communicate with users regarding service updates, account-related information, and, where permitted, promotional communications. Users may opt out of receiving marketing communications at any time.
Personal data is further processed to ensure the security and integrity of the platform, including the detection and prevention of fraudulent, abusive, or unlawful activities, and to comply with applicable legal obligations.
3. SHARING OF INFORMATION
CourtSee does not sell or rent personal data to third parties.
Personal data may be shared with trusted service providers who support the operation of the platform, including cloud hosting providers, payment processors, and technical service partners. These providers are contractually bound to process personal data only on our behalf and in accordance with applicable data protection laws.
CourtSee may also disclose personal data where required to comply with legal obligations, regulatory requirements, or lawful requests from public authorities.
4. INTERNATIONAL DATA TRANSFER
As CourtSee operates on a global basis, personal data may be transferred to and processed in countries outside of your jurisdiction.
Where such transfers occur, CourtSee takes appropriate measures to ensure that personal data is protected in accordance with applicable data protection laws and that adequate safeguards are in place.
5. DATA SECURITY
CourtSee implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
Despite these efforts, no system can guarantee absolute security. Users acknowledge that transmitting information over the internet involves inherent risks.
6. DATA RETENTION
CourtSee retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including the provision of the Services and compliance with legal obligations.
Once personal data is no longer required, it will be securely deleted or anonymized in accordance with applicable laws and internal policies.
7. USER RESPONSIBILITIES
Users are responsible for ensuring that their use of the Services complies with applicable laws and regulations, particularly in relation to the recording of individuals.
Users must ensure that all individuals appearing in recordings have been informed and, where required, have provided appropriate consent. Users must not use the Services in a manner that violates the privacy or rights of others.
8. USER RIGHTS
Depending on the jurisdiction in which you are located, you may have certain rights in relation to your personal data.
These rights may include the right to access your personal data, request correction of inaccurate data, request deletion of your data, restrict or object to certain processing activities, and withdraw consent where processing is based on consent.
Requests to exercise these rights may be submitted using the contact details provided below. CourtSee will respond to such requests in accordance with applicable data protection laws.
9. COOKIES AND TRACKING TECHNOLOGY
CourtSee may use cookies and similar technologies to enhance user experience, analyze platform usage, and improve the Services.
Users may manage or disable cookies through their browser settings; however, doing so may affect the functionality of certain features of the Services.
10. CHANGES TO THIS PRIVACY POLICY
CourtSee may update this Privacy Policy from time to time to reflect changes in legal requirements or in the way we process personal data.
Any updates will be made available through the Platform. Where appropriate, users will be notified of significant changes.
11. CONTACT
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you may contact us at: 📧support@courtsee.com